Dallas Airport Car Rental: The Best Companies

by Michael Franco  |  Published August 12, 2014

There are eleven car rental companies at the Dallas/Fort Worth International Airport (DFW). TravelMag.com evaluated them all and chose those that are tops in three different categories.

DFW Airport. (R. Healy via Flickr)

To get to DFW’s rental car center upon arrival, simply follow the rental car signs to the lower level of the terminal where you then catch the appropriate shuttle to your agency. Buses operate 24 hours a day, leave the terminal every five minutes and take about 10 minutes to reach the rental car center.

Comparison Engines: Find the best car rental deals

Although we’ve done most of the homework for you regarding rental cars at Dallas/Fort Worth Airport, it’s always best to do your own comparison shopping to find the best deals. For that, we recommend two reliable, easy-to-use online booking services: CheapCarRental.net and BookingBuddy.com.

The results of our review

To determine which rental car companies offer you the best options across our three categories, TravelMag.com carefully evaluated the services, fleet availability, reviews and polices of the agencies at the Dallas/Fort Worth Airport. Our findings are as follows.


Most affordable: E-Z Rent-A-Car

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Located in 11 states across the country, E-Z Rent-A-Car is a smaller scale operator than larger chains like Hertz and Budget. As such, it seems able to keep costs down which it can pass along to you. At DFW, the company offers a range of cars from economy models like the Hyundai Accent to what they consider premium cars such as the Chevy Malibu. Even their premium level car was cheaper than the lowest-priced cars from all of the other operators at the airport on a recent search.

Best for business travelers: Hertz

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In Zagat’s annual rating of car rental companies, Hertz emerged at the top of the list as the best agency for business travelers, so if you’re traveling to Dallas for work, consider getting your car from them. Hertz offers their Gold customers the “Carfirmation” service, which confirms reservations through text and emails and alerts travelers to the locations of their cars so that they can skip the check-in counter. It also shows other cars available and lets customers choose the one they want right from their mobile device. Additionally, the company provides “Zap Technology” which is a quick check-in process when the cars are returned. They also offer a service called “Acceler-Rental,” which allows drivers to rent a car from an automated kiosk even if they don’t have a reservation, which again, eliminates the need to stand in a lengthy line at the check-in counter.

Best for luxury cars: Silvercar

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The Dallas/Fort Worth airport is only one of seven airports in the country to provide service from Silvercar. This innovative company allows you to book and pick up your car — which is always a luxurious Audi A4 — completely electronically. You just download the Silvercap app to your smartphone, reserve your car, then use the app to unlock the car and be on your way. When returning, you just let the app do the work for you — no counters needed ever. So, although there are other companies at this airport that offer luxury cars (only Dollar, Thrifty, Budget and Avis offer vehicles in the “Exotic/Special” category like the Ford Mustang convertible, while all others have luxe options), because of the ease of the Silvercar experience, they win our choice in the luxury car category. Because after all, time is money, right?

Getting to the city
When you leave the airport, keep in mind that you’ll need to pay a toll ($2 at press time). Once beyond the toll plaza, take International Parkway and follow signs to either Dallas or Fort Worth (depending on where you’re going), which are both about 18 miles from the airport. The major route off the Parkway is I-635 for Dallas and I-20 for Fort Worth. The distance might seem short, but because of traffic in both cities, the rides could take up to an hour — especially during peak travel times.