Survey

Excellent Ratings Achieved for Hotels in Philadelphia

by Kathy Kehrly  |  Updated June 1, 2014

Hotels in Philadelphia are the best rated among all major destination in the United States. This finding is the takeaway of a recent survey conducted by TravelMag.com. The survey compared 30 destinations in the United States based on the customer reviews their hotels have received over the past 12 months.

Picture of the Philadelphia Skyline. (B. Snyder via Flickr)

Picture of the Philadelphia Skyline. (B. Snyder via Flickr)

Specifically, the survey compiled all 3- and 4-star hotel ratings awarded by guests after their stay on the hotel booking site Expedia. These ratings, which run from 1 to 5, were then categorized into positive (4 or 5), neutral (3) or negative (1 or 2).

The following table displays the full results of the survey. For each destination, it shows which percentage of the hotel reviews over the last year been positive, negative or neutral. It further breaks down these percentages according to the star rating of the hotels.

Rank Destination 3-Star Hotels 4-Star Hotels
1. Philadelphia 71%-18%-11% 83%-12%-5%
2. Portland 68%-20%-12% 82%-11%-7%
3. Seattle 70%-19%-11% 81%-11%-6%
4. Chicago 68%-21%-11% 82%-11%-7%
5. Charlotte 74%-15%-11% 77%-17%-8%
6. Washington DC 68%-20%-12% 80%-14%-6%
7. Boston 68%-18%-14% 80%-12%-8%
8. Austin 70%-20%-10% 77%-14%-9%
9. Indianapolis 73%-17%-10% 74%-16%-10%
10. Houston 70%-19%-11% 77%-14%-9%
11. Columbus 69%-19%-12% 78%-13%-9%
12. Nashville 69%-20%-11% 75%-15%-10%
13. Atlanta 70%-17%-13% 74%-16%-10%
14. San Antonio 68%-19%-13% 76%-15%-9%
15. Denver 67%-20%-13% 76%-16%-8%
16. Baltimore 66%-21%-13% 77%-15%-8%
17. Memphis 66%-20%-14% 77%-15%-8%
18. Orlando 61%-22%-17% 81%-13%-6%
19. San Francisco 65%-21%-14% 76%-14%-10%
20. Phoenix 65%-21%-14% 75%-16%-9%
21. Milwaukee 62%-23%-15% 78%-14%-8%
22. Dallas 62%-23%-15% 76%-16%-8%
23. New Orleans 63%-21%-16% 75%-15%-10%
24. Albuquerque 62%-24%-14% 74%-16%-10%
25. New York City 66%-21%-13% 69%-19%-12%
26. Kansas City 61%-22%-17% 73%-17%-10%
27. San Diego 62%-20%-18% 74%-15%-11%
28. Los Angeles 60%-24%-16% 73%-14%-13%
29. Miami 49%-28%-23% 70%-19%-11%
30. Las Vegas 48%-27%-25% 68%-19%-13%

For example, in Philadelphia, 71% of all 3-star hotel reviews have been positive during the past 12 months. Meanwhile, 18% of guests at such hotels awarded their stay a neutral rating. The remaining 11% of customers posted a negative review.

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